Airline Labor Unions

As an airline employee there is a good possibility you will be required to join a labor union. What this means is that you are paid on an hourly wage and work on a contract. In general, high-volume or labor-intensive?type work is typically unionized. This includes fleet service personnel, mechanics, pilots, customer service representatives, reservation agents, ticket agents, baggage handlers, and flight attendants. Membership in a union means you do not negotiate compensation, sick leave, vacation time and how it is accrued, shift bids, and health and flight benefits at the time of your hire. Instead they are predetermined by the union and the employer on an ongoing basis. If you have a grievance against your employer, in most cases the union will go to bat for you.

Next Career Description - Airport Security Screener >>>

Get Hired FASTER!

Customer Service Orientation
Successful applicants must genuinely enjoy providing caring, professional customer service. This is an expectation to provide outstanding service to customers not only to the first customer of each day, but every customer throughout the day. Customers at the end of the day should receive the same high level of service as the customers at the beginning of your day, even though you may have been on duty 14 hours or more.