Airline Frequent Flyer Agent Jobs

Almost all major airlines, and many smaller ones, have frequent flyer programs for their travelers. Such programs are a great way for the airlines to create a solid clientele base, since the more you travel on the same airline, the more "miles" you accumulate to trade in for perks, which typically feature free tickets or upgrades. The popularity of these programs has created this relatively new position in the airline industry. This is a good starting job for entry-level applicants who plan on moving up in the airline industry.

Airline Frequent Flyer Agent Duties

Agents work at customer service centers, providing information to frequent flyer members and potential members. Heavy phone support accounts for about 60 to 70 percent of the job, with the rest involving paperwork, such as reading correspondence or redeeming awards.

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Conscientiousness
Successful applicants must be conscientious about their schedule, paperwork, follow-up for customers, sales and inventory, reporting and completion of required reading. Your training requirements and FAA required manuals must be kept up-to-date. Reports about situation occurring on the job must be filed in a timely manner according to company guidelines.